You can create a new account on the Create a New User Page.
You can reset your password on the Forgot Password page.
Yes, you do need an account to order from us. If you already have an account, please login. If you are a new customer, please create an account.
You can create a new account on the Create a New User Page.
You can reset your password on the Forgot Password page.
Yes, you do need an account to order from us. If you already have an account, please login. If you are a new customer, please create an account.
Please click the following link - Wirecare Shipping Policy.
We ship all our WireCare.com Products from our warehouse located in NW New Jersey. Our Third party items ship directly from their respective manufacturers located throughout the country.
While checking out, if you notice a specific carrier is not listed as an option, please contact our customer service department. Typically, this is due to typographical error or omission while entering the shipping address. Please make sure to check the address thoroughly to make sure all information is correct.
WireCare.com stocked items will generally ship the same day as long as the order was placed before 2pm and does not require additional processing time (spooling, printing, etc). Depending on your location, you will receive your shipment within 3-7 business days.
Third party items ship directly from the manufacturer and will usually be shipped within 7-14 days.
For USPS, use USPS Tracking.
For UPS, use UPS Tracking.
For FedEx, use FedEx Tracking.
*If you have not automatically received a tracking number, please email or call our customer care department.
If you have a UPS or FedEx shipping account that you would like to use for your order, please contact our customer service department and we will gladly assist you.
WireCare.com warrantees any product purchased against defects in workmanship or materials under normal use for a period of one year from the date of purchase. Any product determined by WireCare.com to be defective in material or workmanship and returned to us will, at WireCare.com's option, be repaired, replaced or the purchase price including shipping refunded.
For information on a specific manufacturer's warranty, please contact WireCare.com at (800)494-7327.
Sorry, we do not. We are exclusively an eCommerce store. Orders can be placed via our website, through email (info@wirecare.com) or by calling (800)494-7327 to speak with one of our Customer Care Consultants.
Please feel free to contact our customer service department for availability and lead times on any and all products.
While we try our best, on occasion the manufacturer supplied images may differ slightly from the product listing. Please refer to the product attributes for the most accurate information for these products. If you have any further questions, feel free to contact our customer care department at (800)494-7327.
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